1. Introduction

ReplyBot ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Chrome extension and related services.

By using ReplyBot, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

License Key: When you activate the extension, we store your license key to validate your subscription.
Phone Number: If you opt into SMS notifications, we collect your phone number to send alerts about serious buyers.
Custom Prompts: Any custom instructions you provide for the AI are stored locally in your browser.

2.2 Information Collected Automatically

Usage Data: We track the number of replies sent to enforce subscription limits.
Conversation Context: Message content is processed in real-time to generate responses but is NOT stored on our servers.

2.3 Information We Do NOT Collect

Your Facebook login credentials
Your Facebook profile information
Message history or conversation archives
Buyer personal information
Financial or payment information (handled by third-party processors)

3. How We Use Your Information

We use the information we collect to:

Provide and maintain the ReplyBot service
Generate AI-powered responses to buyer messages
Send SMS notifications for serious buyers (if enabled)
Enforce subscription limits and prevent abuse
Improve and optimize our service
Communicate with you about your account or service updates

4. Data Processing and AI

When you use ReplyBot, conversation content is sent to our AI processing servers to generate responses. This data is:

Processed in real-time only
Not stored after the response is generated
Not used to train AI models
Transmitted securely using encryption

5. Data Sharing and Disclosure

We may share your information with:

Service Providers: Third-party services that help us operate (e.g., AI processing, SMS delivery, payment processing)
Legal Requirements: When required by law or to protect our rights

We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data in transit (HTTPS/TLS)
Secure cloud infrastructure (AWS)
Limited access to personal data
Regular security assessments

7. Data Retention

License Data: Retained for the duration of your subscription plus 30 days
Usage Data: Aggregated monthly, retained for 12 months
Conversation Content: Not retained; processed in real-time only

8. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing of your data
Data portability

To exercise these rights, contact us at privacy@fbmarketbot.com.

9. Children's Privacy

ReplyBot is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of ReplyBot after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@fbmarketbot.com