Terms of Service
Last updated: January 2025
1. Acceptance of Terms
By installing, accessing, or using ReplyBot ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.
ReplyBot is operated by ReplyBot ("we," "us," or "our"). These Terms govern your use of our Chrome extension and related services.
2. Description of Service
ReplyBot is a Chrome browser extension that provides AI-powered automatic responses to Facebook Marketplace messages. The Service includes:
- Automatic detection of unread Marketplace conversations
- AI-generated responses to buyer inquiries
- SMS notifications for serious buyers (optional)
- Activity logging and usage tracking
3. Eligibility
You must be at least 18 years old to use ReplyBot. By using the Service, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.
4. Account and License
4.1 License Key
To use ReplyBot, you must obtain a valid license key. Your license key is personal to you and may not be shared, transferred, or sold to others.
4.2 Account Responsibility
You are responsible for maintaining the confidentiality of your license key and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use.
5. Acceptable Use
You agree to use ReplyBot only for lawful purposes. You may NOT:
- Use the Service for any illegal or fraudulent activity
- Use the Service to spam, harass, or deceive others
- Attempt to circumvent usage limits or subscription restrictions
- Reverse engineer, decompile, or disassemble the Service
- Use the Service in ways that violate Facebook's Terms of Service
- Share, resell, or redistribute your license key
- Use the Service to send misleading or false information to buyers
- Attempt to access other users' accounts or data
6. Subscription and Payment
6.1 Pricing Tiers
ReplyBot offers various subscription tiers with different usage limits. Current pricing and limits are displayed on our website and may change with notice.
6.2 Billing
Paid subscriptions are billed monthly or annually, depending on your chosen plan. Payment is processed by third-party payment providers.
6.3 Refunds
We offer a 7-day money-back guarantee for first-time subscribers. After this period, refunds are provided at our discretion. Contact support@dautidigital.com for refund requests.
7. Usage Limits
Each subscription tier includes a monthly limit on the number of AI-generated replies. Usage limits reset on the first day of each calendar month.
If you exceed your limit, the Service will stop generating automatic replies until your limit resets or you upgrade to a higher tier.
8. AI-Generated Content
8.1 Nature of AI Responses
Responses generated by ReplyBot are created using artificial intelligence. While we strive for accuracy and appropriateness, AI-generated content may occasionally contain errors or inappropriate responses.
8.2 Your Responsibility
You are solely responsible for the messages sent through your Facebook account, including those generated by ReplyBot. We recommend periodically reviewing the activity log to ensure responses are appropriate.
9. Third-Party Services
ReplyBot integrates with third-party services including:
- Facebook: We access your Marketplace inbox through the Facebook website. You must comply with Facebook's Terms of Service.
- AI Providers: We use third-party AI services to generate responses.
- SMS Providers: We use third-party services to deliver SMS notifications.
We are not responsible for the availability, accuracy, or policies of third-party services.
10. Intellectual Property
ReplyBot and its original content, features, and functionality are owned by ReplyBot and are protected by international copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to use the Service for its intended purpose, subject to these Terms.
11. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Merchantability or fitness for a particular purpose
- Uninterrupted or error-free operation
- Accuracy or reliability of AI-generated responses
- Compatibility with Facebook's platform changes
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, REPLYBOT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Lost sales or business opportunities
- Account suspensions or bans on third-party platforms
- Damages arising from AI-generated content
- Loss of data or service interruptions
Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.
13. Indemnification
You agree to indemnify and hold harmless ReplyBot, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service or violation of these Terms.
14. Termination
We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including if you breach these Terms.
You may terminate your use of the Service at any time by uninstalling the extension and discontinuing use. Termination does not entitle you to a refund of any fees paid.
15. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by updating the "Last updated" date and, where appropriate, providing additional notice. Your continued use of the Service after changes constitutes acceptance of the modified Terms.
16. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which ReplyBot operates, without regard to its conflict of law provisions.
17. Contact Information
If you have any questions about these Terms, please contact us at:
Email: legal@fbmarketbot.com